At Noir Gold, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, or otherwise interact with Noir Gold.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information, including:

Personal Information

When you place an order or contact us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Payment-related information
  • Information you provide when contacting customer support

We only use this information as necessary to process your order, provide customer service, and operate our business.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Products viewed
  • Actions taken on our website
  • Date and time of website activity

This information may be collected through cookies, pixels, and other tracking technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Ship your purchases
  • Provide customer support
  • Communicate with you about your orders
  • Improve our products and website
  • Prevent fraud and protect our website
  • Understand how customers use our website
  • Measure the effectiveness of our advertising
  • Provide relevant advertisements and marketing
  • Comply with applicable legal obligations

We do not use your personal information for purposes unrelated to operating and improving our business unless permitted or required by applicable law.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to help us operate the website, remember preferences, understand website activity, and improve your shopping experience.

Cookies may be used for:

  • Essential website functions
  • Shopping cart functionality
  • Website analytics
  • Advertising and marketing
  • Measuring advertising performance
  • Understanding how visitors interact with our website

You may be able to control or disable certain cookies through your browser settings or available privacy controls.

Please note that disabling certain cookies may affect some website functionality.

4. Meta Pixel and Facebook Advertising

We use Meta Pixel and related Meta advertising technologies to help us understand how visitors interact with our website and to measure and improve our Facebook and Instagram advertising campaigns.

These technologies may collect information such as:

  • Pages or products viewed
  • Actions taken on our website
  • Purchases or other website events
  • Device and browser information
  • IP address
  • Advertising or cookie identifiers

This information may be used by Meta to help us measure advertising performance, understand audiences, and deliver or optimize advertising.

Meta may process information collected through these technologies in accordance with its own privacy policies and terms.

You can learn more about how Meta handles information through Meta's privacy resources.

5. Shopify

Our online store is powered by Shopify.

Shopify provides the technology that allows us to operate our online store, process orders, support checkout functionality, and provide other services necessary to operate our business.

When you use our website or make a purchase, certain information may be processed by Shopify in accordance with Shopify's privacy practices.

You can learn more about Shopify's privacy practices on Shopify's Privacy Policy page.

6. How We Share Your Information

We may share personal information with trusted service providers when necessary to operate our business.

These may include:

  • Shopify and our ecommerce service providers
  • Payment processors
  • Shipping and delivery providers
  • Customer support providers
  • Analytics and advertising providers
  • Fraud prevention and security providers
  • Government authorities when required by law

We do not sell your personal information for money.

However, certain data sharing or advertising activities may be considered a "sale" or "sharing" of personal information under certain U.S. state privacy laws. Where applicable, you may have the right to opt out of such activities.

7. Advertising and Marketing

We may use information collected through our website, cookies, pixels, and similar technologies to measure advertising performance and show relevant advertisements.

Our advertising partners may include Meta Platforms, Inc. and related Meta services.

You may have certain rights to opt out of targeted advertising or certain forms of data sharing depending on the state where you live.

For more information about your privacy choices, please visit our Your Privacy Choices page.

8. Your U.S. Privacy Rights

Depending on where you live and applicable U.S. privacy laws, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know what personal information we collect and use
  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of certain sales or sharing of personal information
  • The right to opt out of targeted advertising, where applicable
  • The right to limit certain uses of sensitive personal information, where applicable
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Depending on applicable law, these rights may include the right to know, access, correct, delete, and opt out of certain sale or sharing of personal information.

California residents may also have rights relating to targeted advertising and certain uses of sensitive personal information.

For privacy requests or questions, please contact us using the information below.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, preventing fraud, resolving disputes, and complying with legal obligations.

The actual retention period may vary depending on the type of information and the purpose for which it was collected.

11. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Noir Gold

📞 Phone: +1 6264088848

✉️ Email: noirgoldhandmade@gmail.com

Business Hours:
Monday – Sunday
8:00 AM – 8:00 PM

Noir Gold — Handmade with care. Made to be loved.