1. General
This website is operated by Noir Gold.
Throughout the site, the terms "we," "us," and "our" refer to Noir Gold. By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use our website.
2. Products
We specialize in handmade products created with care and attention to detail.
Because our products are handmade, slight variations in color, texture, shape, or appearance may occur. These natural variations are part of the character and uniqueness of handmade products.
We make every effort to display product images and descriptions as accurately as possible. However, colors may appear slightly different depending on your device or screen settings.
3. Product Information & Pricing
We reserve the right to change product descriptions, prices, availability, and other information at any time without prior notice.
We make reasonable efforts to ensure that all information on our website is accurate. However, occasional errors or inaccuracies may occur.
4. Orders
When you place an order with Noir Gold, you agree that the information you provide is accurate and complete.
We reserve the right to refuse, cancel, or limit an order if necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or other circumstances that may affect the integrity of our store.
If your order is canceled after payment has been made, any eligible payment will be refunded to the original payment method.
5. Payments
All payments must be successfully completed before an order can be processed.
We accept the payment methods displayed at checkout. Payment information is processed through our third-party payment providers, and Noir Gold does not directly store your full payment card information.
6. Shipping & Delivery
Orders are processed and shipped according to the information provided in our Shipping Policy.
Delivery times are estimates and may vary due to carrier delays, weather, customs processing, holidays, or circumstances beyond our control.
Once an order has been shipped, tracking information may be provided when available.
Please make sure your shipping address is accurate before completing your purchase.
7. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy.
If you have a problem with your order, please contact us as soon as possible so we can review the situation and assist you.
8. Handmade Products
We take great care in creating and preparing every product.
Due to the handmade nature of our products, minor differences between individual pieces may occur. These differences should not be considered defects when they are a natural result of the handmade process.
9. Intellectual Property
All content on this website, including text, photographs, graphics, logos, product images, designs, and other materials, belongs to Noir Gold or its respective content providers unless otherwise stated.
You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our prior written permission.
10. Prohibited Use
You agree not to use our website for any unlawful or unauthorized purpose.
You may not attempt to interfere with the operation or security of our website, submit false information, engage in fraudulent activity, or misuse our services.
11. Third-Party Services
Our website may use third-party services or applications to provide payment processing, shipping, analytics, marketing, or other services.
Your use of these services may also be subject to the terms and policies of those third parties.
12. Limitation of Liability
To the extent permitted by applicable law, Noir Gold shall not be responsible for indirect, incidental, or consequential damages arising from your use of our website or products.
Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of our website after changes are posted means that you accept the updated Terms of Service.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
Noir Gold
📞 Phone: +1 6264088848
✉️ Email: noirgoldhandmade@gmail.com
Business Hours:
Monday – Sunday
8:00 AM – 8:00 PM